cbaji Support, Media and Contact Information

Press email

Media notes, interviews, and publication inquiries here; replies typically arrive within 2 hours, faster on business days.

Dhaka reporters, a short subject line makes work easier; for example: brand identity, screenshot request, or interview request.

Quick response

Sending a message from 9 AM to 9 PM makes it easier to get a reply; the urgent press update team reviews first, then provides details.

If you need cbaji Contact, use the same address; this ensures your question reaches the right team.

What to send

Brief introduction, company name, and what information is needed; keep within 3 lines for faster reply.

If a screenshot is needed for media coverage, also say so; the cbaji Help team can then share the exact file.

Press kit

Here you will find basic brand identity, logo usage, and a short description; if you are writing a new article, look at this first.

The team regularly organizes files to keep information updated, so once downloaded you won't have to ask again.

Brand asset

Logo, banners and screenshot-style visuals together; this helps speed up creating news posts or blog covers.

If you need the file, clearly say which size you need; web, mobile, and small covers are used for different purposes.

Executive bio

A short profile and role known; a 23-line bio the media team can quickly send.

If a quote is needed, specify it; everything will fit in the same email.

Account help

If login is blocked, or profile information is wrong, or have questions about verification, use this support; one clear message is enough.

If you write about cbaji Login issues, the team can quickly understand what you see on screen; include that as well.

App assistance

If you have questions about APK installation, updates, or slow loading, let us know; many Android users forget to grant permissions the first time.

In Bangladesh, on some phones the app runs fine on 3G or weak networks; if problems, write the device model and send it.

Where to find the press release?

Press kit and brand assets are in the same place; for a small news item, this is the fastest path

How long does it take to get a

Usually replies come within 2 hours; there may be slight delay when workload is high.

What information to send

Subject, medium, and deadline; write them so the cbaji Help team can assist with the right information.

1

Set the subject

Choose press, account, or app; this makes message routing easier.

2

Provide brief information

Describe the problem in 34 lines; clear information is more useful than a long story

3

If needed, attach a screenshot

If there is a screenshot, the team understands at a glance; then cbaji Support works faster